Effective Date: May 17, 2025
At Shopusly, your satisfaction is our priority. If you’re not fully satisfied with your purchase, you can return it within 14 days of receiving it.
Eligibility for Returns
To be eligible for a return:
- Item must be unused and in the same condition you received it
- Must be in the original packaging
- You must provide proof of purchase (order number, receipt, or email confirmation)
Returns that do not meet these conditions may be rejected.
Non-returnable Items
- Gift cards
- Downloadable digital products
- Clearance items (unless damaged or defective)
Return Process
- Email support@shopusly.nl with your order number and reason for return
- We’ll reply with instructions and a return address
- Ship the product back within 7 days of receiving return approval
Customers are responsible for return shipping unless the item was defective or incorrect.
Refunds
Once your return is received and inspected:
- We’ll notify you of approval or rejection
- If approved, your refund will be issued within 10 business days to your original payment method
- Shipping costs (if any) are non-refundable